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FAQ - Frequently Asked Questions...

Registration

I need to get into recitation section X or lecture section Y and it is full. Can you help?

Can I attend a recitation or lab section other than that for which I am registered?

Excuses

A close family member has passed away and I missed a class activity as a result. What should I do?

How can I document an illness which caused me to miss a class activity?

WebAssign

I cannot log into webassign. What should I do? I tried to login to Webassign. But it keeps giving me the following error message. We were unable to recognize your Username, Institution and/or Password.

How I should approach homework?

I think that there is a mistake on one of the webassign questions. Can I report it?

Exams

I forgot to inform the registrar of a conflict with the final exam. What should I do?

I received no score (or a score of zero) on the exam, but I took the exam and I know I did not score a zero. What happened?

I think my scantron was graded incorrectly due to an incorrect form letter, failure to fill in my student id, or another reason. Can I look through a really big pile of scantrons to find my form and ascertain if there has been an error?

I think that one of the exam problems was faulty. Can I describe my concerns?

I cannot attend the regular exam time and need to attend a conflict exam instead. I can (or cannot) attend one of the conflict exam periods. What should I do?

I want to review my exam to learn about the problems that I missed and how I can deepen my understanding of the material. What should I do?

Grades

I think I am within a tiny fraction of a point of the next higher grade. Can I please be bumped up just a little bit?

I think there is an error in the computation of my course grade. Can I explain my concerns?

I have a question about my grade on assignment X. Who do I ask about it?

Help

I ‘m having a difficult time in the course. What should I do?

I'm struggling in the course, can I get special one-on-one help?

Can I attend the office hours of a teaching assistant other than my own?

I would like to discuss my overall academic performance in the course. Can I set up an appointment?

I have a difficult time knowing how/where to begin solving a problem.

What is "PAASUR"?

Accounts

I cannot log into webassign. What should I do?

Computers

No records returned.

Other

My question is not answered in this list, nor is it answered elsewhere on the website. What should I do?